Credebt Exchange® Limited aims to offer the highest standards of customer service. However, in the unlikely event that any user of this website or of the Exchange has reason to make a complaint about the service they have received from Credebt Exchange®, use the Support form on this site or email complaints@credebtexchange.com with details of your complaint or telephone our customer careline on +353 (1) 685-3600 between the hours of 9.00am – 5.00pm GMT, Monday – Friday.

Credebt Exchange® guarantees to investigate all complaints thoroughly. All complaints will be acknowledged within 3 working days giving the name of the person dealing with the complaint and providing with a full response within 10 working days.

For questions about this Complaints Policy, the practices of this site or any other dealings with Credebt Exchange®, contact us at:

Credebt Exchange® Limited
60 Lower Baggot Street
Dublin 2
Ireland
complaints@credebtexchange.com